The Kindness Cause is a Las Vegas–based, woman-owned, purpose-driven retail brand that integrates charitable giving into every product sold. We offer fashion-forward gifts that give back, socially conscious merchandise, and curated products that support nonprofit organizations with
every purchase. In addition to our e-commerce store, we provide custom merchandise and consulting services for nonprofits, businesses, and mission-driven organizations looking to build sustainable revenue streams, strengthen their brand identity, and create measurable social impact.

Yes, The Kindness Cause is a woman-owned small business founded in Las Vegas, Nevada. As a purpose-driven retail brand and social impact business, we are proud to be independently owned and operated, supporting nonprofit organizations through our charitable giving model. By shopping with a woman-owned business, customers directly support both meaningful causes and female entrepreneurship.

The Kindness Cause is based in Las Vegas, Nevada. As a woman-owned, purpose-driven retail brand, we proudly serve customers nationwide through our online store while partnering with both local Las Vegas nonprofits and national charitable organizations to create meaningful social impact.

No. The Kindness Cause is a Las Vegas–based, woman-owned, purpose-driven retail brand that operates exclusively online. Our e-commerce store allows customers across the United States to shop fashion-forward gifts that give back, socially conscious merchandise, and charitable products that support nonprofit organizations with every purchase.

Yes, The Kindness Cause operates as a social enterprise. We are a for-profit, woman-owned retail business that integrates charitable giving directly into our business model. Through designated dollar donations tied to each product sold, we generate sustainable revenue while supporting nonprofit organizations and creating measurable community impact.

As a purpose-driven brand, our mission is to use commerce as a force for good by aligning retail strategy with meaningful social impact.

The Kindness Cause serves socially conscious shoppers who want their purchases to make a meaningful impact. Our community includes women who value fashion-forward gifts that give back, individuals seeking charitable and ethically aligned products, and customers who prioritize transparency in giving.

We also serve nonprofit organizations, corporate teams, and mission-driven brands seeking custom merchandise, corporate gifting solutions, and e-commerce consulting to generate sustainable revenue and measurable social impact.

The Kindness Cause is more than a gift shop; we are a purpose-driven retail brand built on a transparent charitable giving model. Every product is intentionally connected to a nonprofit organization, with a clearly designated dollar amount donated per item sold. Unlike traditional gift brands, we integrate social impact directly into the purchase experience, allowing customers to shop fashion-forward gifts that give back while knowing exactly how their purchase supports meaningful causes.

In addition to our curated online store, we also partner with nonprofits and mission-driven organizations to provide custom merchandise and e-commerce consulting services that help generate sustainable revenue and measurable community impact.

The Kindness Collection is our collection of products where you get to select the nonprofit organization benefiting from your purchase.

The Cause Collection is our collection of products that are assigned to a specific nonprofit organization. The organization assigned to that product receives the donation amount listed for every item purchased.

You can contact The Kindness Cause customer service through our website live chat feature for real-time support or by emailing customerservice@thekindnesscause.com. Our team is happy to assist with questions about orders, shipping, bulk and wholesale inquiries, custom merchandise, and our charitable giving programs.

Yes, once your order ships from The Kindness Cause, you will receive a shipping confirmation email with tracking information. You can use the tracking number provided to monitor your package’s delivery status directly through the carrier. If you have questions about your order status or tracking details, please contact our customer service team for assistance.

The Kindness Cause accepts returns on eligible items within 14 days of receiving your order. Items must be unused, in their original packaging, and in resellable condition to qualify for a refund. Customers are responsible for a flat $8.00 return shipping label fee, which will be deducted from the refund amount. Custom merchandise and final sale items are not
eligible for return. To initiate a return, please contact our customer service team at customerservice@thekindnesscause.com.

Email customerservice@thekindnesscause.com to initiate a return. Please include your order number and reason for the return. Our customer service team will then email a return label.

Print your return label and attach the label to the return packaging. Take your return to any of the 31,000 US drop-off locations.

Watch your email for updates, as we’ll keep you informed so you can easily track the progress of your return and refund.

Please note that we deduct $8.00 from your refund to cover shipping costs.

To read our full returns policy, click here.

Please email us at customerservice@thekindnesscause.com right away so that we can correct the issue.

Unfortunately, no. We will refund you the amount of your purchase less $8.00 for shipping. The amount collected for the donation will be returned to the original form of payment.

Yes, The Kindness Cause currently offers free standard shipping on U.S. orders over $25. Free shipping promotions and minimum order thresholds may be updated periodically, so we encourage customers to check our website for the most current shipping offers and policies.

At this time, The Kindness Cause does not offer express or expedited shipping. We currently provide standard shipping on all orders and work to process and ship purchases as quickly as possible. If you have a time-sensitive order, please contact our customer service team before placing your order so we can best support your needs.

The Kindness Cause offers international shipping on select products. Because availability and shipping rates vary by item and destination, we recommend contacting our customer service team before placing an international order. Please email customerservice@thekindnesscause.com with the items you’re interested in and your shipping location so we can provide
accurate details and support.

Yes. If you select local pickup at checkout, please look for an email from customerservice@thekindnesscause.com to schedule your pickup. Pickup times must be scheduled as we are not always available. If our availability is tight, we might reach out to you to schedule a delivery.

At The Kindness Cause, every product is intentionally connected to a nonprofit organization or charitable cause. Rather than donating a flat percentage across all products, we designate a specific dollar amount for each item sold. The exact donation amount is clearly listed under the price on the product page and within the product description. This transparent giving
model ensures customers know exactly how their purchase supports nonprofit organizations and creates measurable social impact.

No. The Kindness Cause is not a nonprofit organization. We are a woman-owned, purpose-driven retail business and social impact brand that partners with nonprofit organizations through a transparent charitable giving model. By operating as a for-profit company, we are able to create sustainable revenue while donating designated dollar amounts from each product sold to support our nonprofit partners and the causes they serve.

What nonprofits do you support?

The Kindness Cause partners with a diverse range of nonprofit organizations that align with our mission to use commerce as a force for good. Our charitable partners have included organizations supporting human
rights, refugee empowerment, disability inclusion, veterans, breast cancer
awareness, and children’s advocacy. We collaborate with both local Las
Vegas–based nonprofits and national organizations, with each product clearly
identifying the nonprofit it supports and the designated donation amount.

To learn more about our nonprofit partners and the causes we support, click here.

Yes. The Kindness Cause is committed to transparency in our charitable giving model. Each product page clearly lists the specific dollar amount donated per item sold and identifies the nonprofit organization it supports. We pay out donations to our nonprofit partners every quarter.

Customers can visit our Donations by Organization page at thekindnesscause.com/pages/donations to view the total donations distributed to each nonprofit partner. Our annual impact report is also available on this page and is updated yearly to reflect our ongoing community impact.

The Kindness Cause carefully selects nonprofit partners based on mission alignment, transparency, and measurable community impact. We prioritize organizations that demonstrate financial accountability, clear outcomes, and a strong commitment to the communities they serve. Many of our partnerships are built through direct relationships and collaboration, ensuring that each product supports a cause that aligns with our values and purpose-driven business model.

Yes, nonprofit organizations are welcome to inquire about partnership opportunities with The Kindness Cause. We review potential nonprofit partnerships based on mission alignment, community impact, and organizational transparency. Because we prioritize intentional, long-term
collaborations and partnership opportunities are evaluated on a case-by-case basis.

Nonprofits interested in exploring a charitable merchandise or e-commerce partnership may contact us at customerservice@thekindnesscause.com with details about their organization and goals.

Unfortunately, no. All donations are made by The Kindness Cause, LLC. and therefore, not eligible for individual tax deductions.

We are just starting out, so we haven’t raised much yet. However, you can track our total donations here.

Yes, The Kindness Cause offers corporate gifting solutions for businesses, nonprofits, and mission-driven organizations. We provide curated gifts that give back, branded merchandise, and custom products designed for employee appreciation, client gifts, corporate events, and fundraising initiatives. Our corporate gifting programs allow companies to align their brand with meaningful causes through our transparent charitable giving model. To discuss quantities, customization options, and timelines, please contact us at customerservice@thekindnesscause.com.

Yes, The Kindness Cause offers bulk orders, wholesale pricing, and custom merchandise for businesses, nonprofit organizations, corporate events, fundraisers, and mission-driven brands. Whether you are looking for branded gifts that give back, charity merchandise, or fully customized products, we can tailor a solution to meet your specific needs. Please email us at customerservice@thekindnesscause.com with details about your project, quantities, and timeline so we can provide personalized support and pricing.

Yes. The Kindness Cause offers consulting services for brands, companies, and nonprofit organizations seeking support with merchandising strategy, product development, sourcing, and production. We specialize in creating custom merchandise that aligns with your brand, mission, and audience; whether for retail, fundraising, events, or awareness campaigns.

With over 20 years of experience in retail, e-commerce, and product development, we also help nonprofit organizations build sustainable revenue streams through commerce. Our consulting services include developing merchandise programs, launching online stores (Shopify and e-commerce platforms), and creating scalable, mission-driven retail strategies that generate ongoing funding.

If you’re looking for merchandise consulting, nonprofit fundraising ideas, custom product development, or e-commerce strategy, we’re here to help you turn your mission into meaningful, revenue-generating products that give back. Check out our work here.

Email us at customerservice@thekindnesscause.com for more info.

Yes, The Kindness Cause is open to collaborating with influencers, content creators, and brand ambassadors who align with our mission to use commerce as a force for good. As a woman-owned small business that prioritizes charitable giving, we focus on authentic partnerships rooted in shared values and meaningful impact. While our budgets may be limited, we welcome mission-driven creators interested in long-term collaborations that support nonprofit organizations and socially conscious brands.

Creators interested in partnering with us can contact customerservice@thekindnesscause.com with details about their audience, engagement, and alignment with our charitable mission.